For registering their numbers customers have to go to the twitter handle of the company @tatadocomo, and type in #reg <Mobile Number> and eventually they will receive a pin code for verification through SMS.
Once the verification code is received, customers need to go to the twitter handle again, key in #code <Pincode> and they will get a retweet confirming registration. For activating value added services, a customer just needs to go to the handle (@tatadocomo) and key in #act# <Service><value>. The users will get a tweet back confirming activation of the service.
This seems like an innovative idea and is definitely the first of the kind in the Indian telecom space. Weather it will be very intuitive or popular, will be a completely different issue.
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